Training Services

Our training expertise is in short course training design and delivery related to 'Organisational Performance through Capable and Motivated People'.

Our training is designed to meet the needs Councils and their people through meaningful, relevant training and modern, effective training techniques. This is reflected in our training philosophy:

• Courses, workshops and seminars designed to meet the unique needs of Government and its staff
  
• Expert presenters - no 'hacks' - just people who really know their stuff
• Content that 'inspires and empowers' people, delivered in an informative and entertaining manner

We provide a range of training courses and workshops offered as public programs, open to staff from all Councils. Details of these are listed in this Program Alternatively these can be conducted in-house at your Council and customised to meet your specific needs.

If you cannot find what you are looking for in this Program, please let us know and we will endeavour to provide you with options for meeting your training needs.

IN-HOUSE TRAINING PROGRAMS

Our training programs can be delivered in-house at your Council.

In most cases there is no cost to customise the program to meet the specific needs of the Council.

Many of our clients recognise this as a great opportunity for highly relevant training and a more cost effective option than sending a number of staff to a public session.

To find out about this training being delivered at your Council please click here

PUBLIC TRAINING PROGRAMS

All of our training programs are available as public programs - open to staff from all Councils to attend.

Public training sessions provide a great opportunity to explore learning in an environment away from the regular workplace.

Many of our customers comment upon the invaluable opportunity public training sessions provide in meeting staff from other Councils and discussing some of the common issues and challenges.

For specific details of public sessions held in your state please click here

TRAINING TOPICS

The following is a list of training courses we offer. If you cannot find what you are looking for in this list please let us know and we will endeavour to provide you with options for meeting your training needs.

• Managing Staff for High Performance
  
• Developing Teams & Teamwork
• Interpersonal Effectiveness
• Understand Your Customers & Delivering Great Service
• Managing Time & Priorities
• Writing Council Reports
• Managing Difficult Customers & Conflict
• The Effective Team Leader
• Managing Pressures & Demands of Work
• Managing Local Government Contracts
• Success with Difficult People
• Problem Solving & Decision Making
• Managing Staff Performance
• Transitioning from Team Member to Team Leader
• Better Business Writing
• Mediating & Negotiating
• Presentation Skills
• Planning, Executing & Evaluating Projects
• Making Meetings Meaningful
• Career Planning
• Communicating Assertively

For examples of recent training assignments click here