Success with Difficult People

Benefits for Staff

The focus of this program is not accepting others, (though some understanding of why they are difficult is important), but rather the use of practical techniques and strategies that will enable staff to overcome these difficulties - to either work with, around or through difficult co-workers.

Overview

Most people have had to work with a difficult co-worker at one time or another.

Apart from being frustrating to work with and making the work environment less than pleasant, the difficult co-worker can make it difficult for us to get our job done in a timely and effective manner.

Difficult co-workers can take many forms including:

• People who are unhelpful and almost always say 'no'
• People who are apathetic, wont get involved and say 'It's not my job'
• Co-workers whose procrastination and their inaction impacts your ability to do your work
• People who constantly complain and who consistently reject new ideas yet offer little positive input
• Co-workers who are argumentative and crave conflict
• Co-workers whose communication skills have the 'subtly of a sledgehammer'
• ………and many more !

For specific details of public sessions of this program held in your state please click here

To find out about this training being delivered at your Council please click here