Problem Solving & Decision Making

Benefits for Staff

As outcomes of this session, participants will learn how to:

  • Use techniques to identify root causes of problems and creative solutions
  • Facilitate problem solving and decision making with others
  • Utilise different approaches and tools relative to the requirements of the situation
  • Lead others to come up with your idea - and have them think they own it!
  • Successfully implement solutions to problems and decisions
  • Evaluate solutions and decisions

Overview

The purpose of this program is to develop the capability of staff to more efficiently and effectively solve problems they encounter and to make better decisions.

This session will not only help participants to improve their own problem solving skills but will also help them to 'work others through' a problem solving or decision making process, either on a one-to-one basis or in a team environment.

For specific details of public sessions of this program held in your state please click here

To find out about this training being delivered at your Council please click here