The New Team Leader - Transitioning From Team Member to Team Leader

Benefits for Staff

As a result of attending this training participants will:

• Have a greater understanding of the role and functions of an effective Team Leader
• Develop skills and learn strategies to assist them in meeting the challenges Team Leaders face in this transition.

Overview

The program is designed to equip employees progressing from a Team Member to Team Leader role with a foundation of skills and knowledge to assist them in adapting to and performing in their new role.

Topics include:

1. The Role of the Team Leader
   • Achieving Council performance standards, policies and procedures
   • Building and developing an effective team
   • Assigning work, delegating and driving performance and continuous improvement
   
   
2. Challenges in Transitioning From Team Member to Team Leader
   • Overcoming resistance of team members - earning credibility and respect
   • Keeping professional distance
   • Understanding and working with the scope of authority
   • Handling performance issues including poor work performance, lateness and absenteeism

For specific details of public sessions of this program held in your state please click here

To find out about this training being delivered at your Council please click here