Managing Pressures & Demands of Work - Leaving work, at work

Benefits for Staff

On completion of this course participants will:

• Understand stress, its impact and the stressors in their environment
• Be able to employ a range of techniques to prevent and management stressors

Overview

A demanding workload, competing priorities, interactions with difficult customers and colleagues and sometimes simply too much to do with too little time are common stressors.

The impact of these stressors on health, productivity and job satisfaction stands as one of the most significant 'people' issues for Councils and their staff today.

The objectives of this program are to assist staff to recognise the contributors to stress and tension, develop strategies to manage these stressors and ultimately leave stress, tension and anxiety from work - at work.

Topics include:

• Understanding stress and stress reactions
• Identifying and understanding stressors
• Action planning techniques for avoiding and managing stressors
• Dealing with stressful situations and confrontations (critical incidents)
• Action planning for managing stress on an on-going basis
• Supporting work colleagues in dealing with their stress

For specific details of public sessions of this program held in your state please click here

To find out about this training being delivered at your Council please click here