Interpersonal Eeffectiveness

Benefits for Staff

Participants will learn how to:

• Work more effectively with people to get the results they want
• Develop and apply effective communication techniques
• Build and maintain effective working relationships

Overview

Successful people have an ability to make things happen through the way they interact with people, how they deal with conflict, how they make decisions and solve problems.

This workshop deals with both proactive and reactive techniques for interpersonal effectiveness from effective communication, developing relationships, understanding what motivates others to managing conflict without destructing relationships and dissolving opportunities.

This session will introduce participants to the principles of effective interpersonal skills including:

• Techniques for developing effective relationships with 'critical' others - your manager, colleagues, stakeholders
• Understanding differences in personalities, motivators and work preferences to work more effectively with others
• Influencing skills
• Effective communication techniques

For specific details of public sessions of this program held in your state please click here

To find out about this training being delivered at your Council please click here